Shipping & Return policy

Hug reduces waste by using reusable packaging and cushioning materials.
Thank you for your support in reducing logistical waste.

Hug will ship the products within 1-2 days of receiving your order. Following shipment,
you will receive your items within 1-2 days in Bangkok and 2-4 days in other areas.
If you have not received your products within 7 days of purchase, you can contact the various channels listed below.